Contact
One address, read by a person. We reply within a working day.
Tell us which product you are asking about and what you are trying to do. That is usually enough to get a useful answer first time.
Want to know when something ships?
Every product page has a form for that. One email when it is ready, and nothing else.
Support for something you have bought
Nothing has shipped yet, so there is nobody in this position. Once products are out, support runs through the same address with your licence details to hand.