Refund policy
A draft. This policy is not final and will be reviewed before anything is sold.
Last updated September 2026
Fourteen days, no argument
If the software is not what you expected, ask within fourteen days of buying and we refund you in full. You do not have to justify it.
After fourteen days
If something is broken and we cannot fix it in reasonable time, we refund the unused part of your licence. If it works as described and you have changed your mind, we usually will not — but ask, because we would rather hear about it than not.
Bespoke work
Deployments and customisation quoted per client are covered by the written scope for that work, not by this policy.
How to ask
Email nnabeel03@gmail.com with the address you bought under. Refunds go back to the original payment method and take as long as your bank takes.